{"id":1820,"date":"2020-03-18T11:03:28","date_gmt":"2020-03-18T11:03:28","guid":{"rendered":"https:\/\/blog.bpfonline.co.uk\/?p=1820"},"modified":"2025-12-05T15:45:25","modified_gmt":"2025-12-05T15:45:25","slug":"coronavirus-covid-19-bpf-statement","status":"publish","type":"post","link":"https:\/\/www.bpfonline.co.uk\/blog\/coronavirus-covid-19-bpf-statement\/","title":{"rendered":"Coronavirus (COVID-19) | BPF Statement"},"content":{"rendered":"<h4><strong>**Update 24\/03\/2020**<\/strong><\/h4>\n<div>Update 24\/03\/2020 &#8211; In light of the latest Government guidelines we are currently not offering order &#8216;collection&#8217; as an option. In addition due to our reduced onsite staff we are only able to process orders place through our website.<\/div>\n<h4><strong>**Update 30\/03\/2020**<\/strong><\/h4>\n<p>We&#8217;re following advice that online businesses should remain open if possible, so although operating with much-reduced staff so that safe social distancing can be maintained, online orders will be processed and shipped as normal.<\/p>\n<p>Our carriers\/post office are still calling in daily and whilst the current climate means we can&#8217;t guarantee overnight services or facilitate collections, you can place orders with confidence.\u00a0 Orders placed through our website integrate straight into our warehouse with no need for intervention from the office staff, so we\u2019d encourage all our customers to place their orders online for the foreseeable future.<\/p>\n<h4>Original Post:<\/h4>\n<p>In light of the growing uncertainly around coronavirus (COVID-19), we wanted to provide an update on our situation at <a href=\"https:\/\/www.bpfonline.co.uk\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>BPF<\/strong><\/a>.<\/p>\n<p>While the coronavirus (COVID-19) situation continues to develop, we are continually monitoring the situation and taking all the necessary measures and actions to support the welfare and health of our customers, staff, and everyone involved in our supply chain.<\/p>\n<h4><strong>Business as usual<\/strong><\/h4>\n<p>During this time we are continuing to operate as usual. We are putting measures in place to keep our operations running so that you can too!<\/p>\n<ul>\n<li>Our stock levels remain high in both warehouses.<\/li>\n<li>Both websites (<a href=\"https:\/\/www.bpfonline.co.uk\/\">BPFonline.co.uk<\/a> &amp; <a href=\"https:\/\/www.box15.co.uk\/\">Box15.co.uk<\/a>) will be fully supported and fully operational.<\/li>\n<li>Whilst some staff may be working from home we have measures in place to ensure our free live chat service will be staffed uninterrupted from 8:30 &#8211; 5pm Monday-Friday. The office phone lines will be open however with less on-site staff we recommend using live chat where possible, however, if you do need to call the office please be patient as our remaining team tries to assist as many customers as possible.<\/li>\n<li>The warehouse team are still picking and packing your orders for dispatch.<\/li>\n<li>Our 3rd party carriers are reporting no delivery issues which means we are still dispatching orders daily, with next working day delivery options still available!<\/li>\n<\/ul>\n<p>With more staff being advised to work from home wherever possible, we are advising customers to place orders through our website BPFonline.co.uk where possible as this will bypass the reduced office staff and send your order straight to our warehouse for picking, which remains fully operational.<\/p>\n<p>If you are a trade \/ credit customer, we can link your account to our website so you can place full orders with POs as normal. Please contact us to get this set up for you.<\/p>\n<p><a href=\"https:\/\/blog.bpfonline.co.uk\/wp-content\/uploads\/2020\/03\/Alkerton-Stores-032-scaled.jpg\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-1828\" src=\"https:\/\/blog.bpfonline.co.uk\/wp-content\/uploads\/2020\/03\/Alkerton-Stores-032-scaled.jpg\" alt=\"\" width=\"2560\" height=\"1709\" srcset=\"https:\/\/www.bpfonline.co.uk\/blog\/wp-content\/uploads\/2020\/03\/Alkerton-Stores-032-scaled.jpg 2560w, https:\/\/www.bpfonline.co.uk\/blog\/wp-content\/uploads\/2020\/03\/Alkerton-Stores-032-300x200.jpg 300w, https:\/\/www.bpfonline.co.uk\/blog\/wp-content\/uploads\/2020\/03\/Alkerton-Stores-032-1024x683.jpg 1024w, https:\/\/www.bpfonline.co.uk\/blog\/wp-content\/uploads\/2020\/03\/Alkerton-Stores-032-768x513.jpg 768w, https:\/\/www.bpfonline.co.uk\/blog\/wp-content\/uploads\/2020\/03\/Alkerton-Stores-032-1536x1025.jpg 1536w, https:\/\/www.bpfonline.co.uk\/blog\/wp-content\/uploads\/2020\/03\/Alkerton-Stores-032-2048x1367.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/a><\/p>\n<h4>Staff health &amp; safety<\/h4>\n<p>The health and safety of our staff is of the highest importance to us. As such, we are continuing to put safety measures in place to support and look after them.<\/p>\n<p>As a result, we will be closely monitoring the ongoing situation. And we will continue to update customers and suppliers of any further developments.<\/p>\n<h4><strong>Our partner factories <\/strong><\/h4>\n<p>Among the growing uncertainty, countries across the globe are issuing their own guidance in relation to the particular stage they\u2019re at with the pandemic.<\/p>\n<p>As such, we\u2019ve taken the decision not to pressure our supply partners into assuring us of continuity of supply. Particularly, when they have little or no control over what respective government directives dictate. We are also conscious that many businesses are now operating with reduced staffing levels.<\/p>\n<p>It goes without saying that giving as much notice as possible (including considering call off orders), would be beneficial for all parties involved. And we\u2019re happy to work with all customers and suppliers to put these measures in place.<\/p>\n<p><a href=\"https:\/\/blog.bpfonline.co.uk\/wp-content\/uploads\/2020\/01\/World-Wide-Shipping.-BPF.jpg\"><img decoding=\"async\" class=\"alignnone size-full wp-image-1699\" src=\"https:\/\/blog.bpfonline.co.uk\/wp-content\/uploads\/2020\/01\/World-Wide-Shipping.-BPF.jpg\" alt=\"World Wide Shipping. BPF\" width=\"626\" height=\"407\" srcset=\"https:\/\/www.bpfonline.co.uk\/blog\/wp-content\/uploads\/2020\/01\/World-Wide-Shipping.-BPF.jpg 626w, https:\/\/www.bpfonline.co.uk\/blog\/wp-content\/uploads\/2020\/01\/World-Wide-Shipping.-BPF-300x195.jpg 300w\" sizes=\"(max-width: 626px) 100vw, 626px\" \/><\/a><\/p>\n<p>We appreciate your understanding on our position and thank you for your cooperation. For our full Coronavirus (COVID-19) supply chain statement, please click <strong><a href=\"https:\/\/www.bpfonline.co.uk\/downloads\/coronavirus_statement.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">HERE.<\/a><\/strong><\/p>\n<p>BPF Ltd will continue to monitor developments regarding COVID-19 and will follow the government &amp; WHO guidelines.<\/p>\n<h4><strong>Contact us<\/strong><\/h4>\n<p>If you have any questions or simply want to know more, please find our contact details <strong><a href=\"https:\/\/www.bpfonline.co.uk\/contact.asp\" target=\"_blank\" rel=\"noopener noreferrer\">HERE<\/a><\/strong>.<\/p>\n<p><em>18th March 2020<\/em><\/p>\n<p><a href=\"https:\/\/blog.bpfonline.co.uk\/wp-content\/uploads\/2020\/03\/New-BPF-Logo-Main.jpg\"><img decoding=\"async\" class=\"alignnone size-full wp-image-1821\" src=\"https:\/\/blog.bpfonline.co.uk\/wp-content\/uploads\/2020\/03\/New-BPF-Logo-Main.jpg\" alt=\"BPF Coronavirus Statement\" width=\"2268\" height=\"1074\" srcset=\"https:\/\/www.bpfonline.co.uk\/blog\/wp-content\/uploads\/2020\/03\/New-BPF-Logo-Main.jpg 2268w, https:\/\/www.bpfonline.co.uk\/blog\/wp-content\/uploads\/2020\/03\/New-BPF-Logo-Main-300x142.jpg 300w, https:\/\/www.bpfonline.co.uk\/blog\/wp-content\/uploads\/2020\/03\/New-BPF-Logo-Main-1024x485.jpg 1024w, https:\/\/www.bpfonline.co.uk\/blog\/wp-content\/uploads\/2020\/03\/New-BPF-Logo-Main-768x364.jpg 768w, https:\/\/www.bpfonline.co.uk\/blog\/wp-content\/uploads\/2020\/03\/New-BPF-Logo-Main-1536x727.jpg 1536w, https:\/\/www.bpfonline.co.uk\/blog\/wp-content\/uploads\/2020\/03\/New-BPF-Logo-Main-2048x970.jpg 2048w\" sizes=\"(max-width: 2268px) 100vw, 2268px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>**Update 24\/03\/2020** Update 24\/03\/2020 &#8211; In light of the latest Government guidelines we are currently not offering order &#8216;collection&#8217; as an option. In addition due to our reduced onsite staff we are only able to process orders place through our website. **Update 30\/03\/2020** We&#8217;re following advice that online businesses should remain open if possible, so [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1821,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[13,98],"class_list":["post-1820","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-bpf","tag-coronavirus-covid-19-statement"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>Coronavirus (COVID-19) | BPF Statement - BPF Online Blog<\/title>\r\n<meta name=\"description\" content=\"Coronavirus (COVID-19) | 17th March 2020 | Please read here for and up to date statement following the Coronavirus (COVID-19) outbreak | BPF\" \/>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.bpfonline.co.uk\/blog\/coronavirus-covid-19-bpf-statement\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_GB\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Coronavirus (COVID-19) | BPF Statement - 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