Dear BPF customers, we have some big and exciting news to share with you!

We’ve taken your feedback on board and have been working hard as a result to implement your suggestions and improve user experience. Subsequently, we’re pleased to announce that these new updates have now gone live! These updates will now make ordering through BPF a much easier and clearer process.

So, whats new?

Live Stock Figures

Listening to your feedback, it was clear to us that being able to see exact stock figures online was critical. As such, we’re delighted to confirm that this is now up and running; you can now see live stock figures for every product online.

This means that you can now check exactly how many pieces we’ve got in stock, of whatever colour / finish of every single one of our products!

This not only hugely advances BPF’s website but the development has also been shared with our sister company BOX15’s website, across all their product ranges too.

Historically we’ve sold through multiple sales platforms which has always made real time stock figures difficult for our web developers to cater for, which listening to customer feedback – has  caused frustration for customers.  Thankfully this has now been overcome, meaning you can check live stock at the click of a mouse!

Part Shipping Options

We have also added the option at the checkout to have orders part dispatched, so we can send the in-stock parts in advance and the remaining balance to follow as soon as it’s available.

Furthermore, our site will now give customers the choice to have split deliveries. For instance – of you wanted to order more stock than we are currently showing on the shelf;  this will go on back order but you will have the option to have what is available part shipped, on an overnight service if necessary.

Visible Lead times

Further enhancements to our website, include approximate dispatch lead times for out-of-stock parts; so you know how long things will take.

Thank You!

We’d like to take this opportunity to thank you for your business. We hope to keep improving the site and welcome your ongoing feedback/suggestions.

Hopefully you will find the development of benefit and in case you weren’t aware of BOX15, and you have a minute to spare, check out their site HERE.! For years BPF have focused on components and accessories but BOX15 has it’s own range of exclusive products and is more retail friendly;  for instance, you can purchase complete desks (including tops), as opposed to frame only on BPF.

To keep things simple, your BPF login will work on either site, so trade prices will carry over!

WANT TO KNOW MORE?

If you have any questions or simply want to know more;  you can head on over to our website HERE to see these updates in action. Alternatively, you can get in touch via our ‘Contact Us’ page HERE.